4 Types of Customers Who Will Complain About Your Business
These are four types of customers who will complain about your business, so you can prepare for and handle any future complaints…
Customer Service
6 Strategies for Driving Customer Loyalty in Accounting Firms
Customer loyalty and customer retention is vital for small businesses today. Here are 6 ways to build customer loyalty in your accounting…
7 Ways Customer Feedback Can Grow Your Small Business
Not all feedback is good feedback, but it is all valuable for small business owners. Here are 7 ways customer feedback can…
Why Is There a Need For Enterprise CRM Development?
By Ajay Goyal We currently operate in a global economy. Competitors are everywhere for a company, and the barriers of market entry…
Best Practices for Managing Your Business Reviews on Social Media
Negative reviews can scare away new customers. Here are some best practices merchants can use for managing their online reviews.
4 Ways CRM Can Help Real Estate Developers Increase Sales
Real estate CRM solutions rely on partial or complete automation; this leads to a reduction of tedious manual work and pumps up…
5 Ways Live Chat Can Increase Your Online Store’s Revenue
Do live chat systems actually bring in more revenue? The quick answer is that yes, they do! Here are five ways that…
A Guide to Small Business Word of Mouth Marketing
Word of mouth marketing is actually far different from other marketing initiatives. It might not be that easy to control word of…
How to Develop an Ideal Customer Profile for B2B Customers
An ideal customer profile helps you fulfill your customers' needs in some way, shape or form while outweighing the alternative option so…
Why You Need to Stop Leading with Your Mission Statement (And What To Do Instead)
If your mission statement is front-and-center on your website and in your marketing materials, you're sacrificing valuable real estate. You need to…
5 Reasons You’re Losing Customers… And How to Stop
If you are steadily losing customers, you are on the path to failure. Learn about the biggest reasons customers walk and explore…
5 Incredible Benefits of CRM Software for Your Business
Customer Relationship Management can help you follow your customers and prospects through the entire buyer’s journey. Read on to explore the biggest…
Four Reasons to Schedule More Face-to-Face Meetings
Digital communication tools allow businesses to maintain good customer relationships without ever meeting face to face with clients. But here are the…
How a Virtual Receptionist Can Help You Take a Break from Your Business
Hiring a virtual receptionist who handles incoming calls can give you and your staff a chance to take a break, while enabling…