Customer Service Archives » Small Business Bonfire

Business owners are wondering how to keep clients happy during these trying times. Here are ways you can stay connected to clients…

Data-driven technologies help you to capture, analyze, and synthesize customer-generated data to use in customer-centric marketing.

There are several tools that are available online that aim to solely make customer support easy, and the best tool for this…

What do customers want? Here are some steps to developing a winning customer relationship strategy that will keep your customers happy.

Small businesses find it hard to compete with bigger businesses so loyalty is essential. Here are some ways to use customer service…

When a customer has an encouraging experience with a brand, they are more likely to be loyal to it. Here is how…

Customer service is a major business objective. Here are a few of the practical ways that are helpful to scale your customer…

These are four types of customers who will complain about your business, so you can prepare for and handle any future complaints…

Customer loyalty and customer retention is vital for small businesses today. Here are 6 ways to build customer loyalty in your accounting…

Not all feedback is good feedback, but it is all valuable for small business owners. Here are 7 ways customer feedback can…

By Ajay Goyal We currently operate in a global economy. Competitors are everywhere for a company, and the barriers of market entry…

Negative reviews can scare away new customers. Here are some best practices merchants can use for managing their online reviews.

Real estate CRM solutions rely on partial or complete automation; this leads to a reduction of tedious manual work and pumps up…

Do live chat systems actually bring in more revenue? The quick answer is that yes, they do! Here are five ways that…