How to Keep Your Clients Engaged and Informed During COVID-19
Here are some ways your business can communicate with clients most effectively during COVID-19, when you need to be clearer than ever about your operations.
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Category: Customer Service
How Data-Driven Technologies Help in Customer-Centric Marketing
Data-driven technologies help you to capture, analyze, and synthesize customer-generated data to use in customer-centric marketing.
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5 Reasons Businesses Have Started Leveraging Help Desk Software
There are several tools that are available online that aim to solely make customer support easy, and the best tool for this is help desk software.
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6 Steps for Creating a Winning Customer Relationship Strategy
What do customers want? Here are some steps to developing a winning customer relationship strategy that will keep your customers happy.
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How to Use Customer Service to Drive Small Business Loyalty
Small businesses find it hard to compete with bigger businesses so loyalty is essential. Here are some ways to use customer service to drive loyalty.
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How to Meet and Exceed Customer Experience Goals
When a customer has an encouraging experience with a brand, they are more likely to be loyal to it. Here is how to create a better customer experience.
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How to Scale Customer Service as Your Small Business Grows
Customer service is a major business objective. Here are a few of the practical ways that are helpful to scale your customer service.
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4 Types of Customers Who Will Complain About Your Business
These are four types of customers who will complain about your business, so you can prepare for and handle any future complaints coming your way.
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6 Strategies for Driving Customer Loyalty in Accounting Firms
Customer loyalty and customer retention is vital for small businesses today. Here are 6 ways to build customer loyalty in your accounting firm.
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7 Ways Customer Feedback Can Grow Your Small Business
Not all feedback is good feedback, but it is all valuable for small business owners. Here are 7 ways customer feedback can grow your small business.
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Why Is There a Need For Enterprise CRM Development?
By Ajay Goyal We currently operate in a global economy. Competitors are everywhere for a company,...
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Best Practices for Managing Your Business Reviews on Social Media
Negative reviews can scare away new customers. Here are some best practices merchants can use for managing their online reviews.
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4 Ways CRM Can Help Real Estate Developers Increase Sales
Real estate CRM solutions rely on partial or complete automation; this leads to a reduction of tedious manual work and pumps up cost-effectiveness.
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5 Ways Live Chat Can Increase Your Online Store’s Revenue
Do live chat systems actually bring in more revenue? The quick answer is that yes, they do! Here are five ways that live chat can increase your revenue.
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A Guide to Small Business Word of Mouth Marketing
Word of mouth marketing is actually far different from other marketing initiatives. It might not be that easy to control word of mouth marketing, but, the activity can be managed by building a strong foundation or through direct as well as indirect management.
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