Customer Service Archives » Page 3 of 6

Here are some of the ways that sub-par customer service can affect your business, and how to overcome some common customer service…

Communication is the basis of being a call center agent. These customer support phrases should be on the top of your list…

Google Forms is a free online option for capturing data and makes a great option for business surveys. Here's how to get…

You can't use testimonials if you don’t get them from your clients. Fortunately, customer testimonials are easy to get, if you know…

The pains associated with a growing business can be alleviated by making a change in your business phone system. Do you experience…

Service-based businesses need smarter scheduling practices. Here's how to make it easy for clients to book and keep their appointments.

Live chat tools can help businesses improve their customer satisfaction. Here are seven ways live chat can improve customer support in your…

Avoid these invoicing mistakes and you will be able to lower customer queries, speed up payments and increase your revenue.

Every brand aims to make the customer journey as painless and enjoyable as possible. Here are ways to identify the customers' pain…

Is your office considering ordering pre-printed envelopes? Here are a few tips that can help you get the most out of your…

Handling negative reviews isn’t always easy, so here’s a handy guide on how to respond effectively so you can make a success…

Small business success has begun to rely extensively on creating a unique and amazing customer experience. Here are 7 ways you can…

Breaking up is hard to do. But sometimes, for whatever reason, you have to cut ties with a bad customer or client,…

CRM has evolved in the past few years and includes tech support, marketing and sales leads. Here are five CRM strategies that…